Refund Policy

We want you to be happy with FunnelSnag. This policy explains when you can get your money back. Orders are processed by our payment provider, Paddle, which acts as merchant of record, so refunds are paid out by Paddle.

14-day money-back guarantee

If FunnelSnag isn't right for you, ask for a refund within 14 days of your first payment for a paid plan (Pro or AI) and we'll refund that payment in full. You don't need to give a reason. This includes any upgrade charge you paid during those first 14 days.

Renewals and cancelling

• Subscriptions renew automatically each month. Renewal payments aren't refunded.
• You can cancel at any time from your account page (Manage billing). You keep your plan until the end of the month you've paid for, and you won't be charged again.
• If you switch from AI to Pro, the unused part of the month is credited to your next payment.

Try it free first

The Free plan lets you copy 5 pages without a card, so you can see how FunnelSnag works on a real funnel before you pay.

How to ask for a refund

Email support@funnelsnag.com from the email address on your account, and include your Paddle order number (it's on your receipt email). You can also request a refund directly from Paddle at paddle.net. Approved refunds go back to the original payment method, usually within 5 to 10 business days, depending on your bank. On your statement, the charge appears as PADDLE.NET or a similar description.

When we may decline

We may decline a refund outside the 14-day window, or where an account has broken our Terms of Service, for example by sharing a license or abusing refunds. This doesn't limit any refund rights you have under the consumer laws of your country.

Questions

If anything about a charge looks wrong, email support@funnelsnag.com and we'll sort it out.